Frequently Asked Questions

Yes. please read our cancellation policy.

Yes, simply visit the Become a Leader page and select the subscription plan that best suits you.

Citizens and residents in the UAE who are 18 years old and above are eligible for the Individual subscription.

Sign up on our website, choose the subscription plan that best suits you and complete the payment to join the programme.

Your subscription is valid for 12 months from the date of activation. Annual renewal fees will be due 12 months after your initial purchase date.

Only employees of participating organisations should sign up for the Corporate subscription. If your organisation does not have a corporate subscription, you can choose the Individual subscription plan.

You can email your question to [email protected]

The Emirates Nature-WWF Volunteer Programme is open to all citizens and residents in the UAE, of all nationalities, who are over the age of 18.

We’d love to hear from you! Email your feedback and suggestions to [email protected]

Yes, you will earn a certificate upon completion of each training module.

You can cancel your subscription by emailing [email protected], however refunds do not apply to cancellation. See our full Terms & Conditions.

Yes, you can put your subscription on hold for a maximum period of 3 months. After 3 months, you will need to re-activate your subscription in order to complete the remaining time left on your subscription

Yes, your company/organisation can pay for your subscription by contacting our Leaders of Change programme team at +971 58 5323400.

You can pay directly online during the sign up process, or through a bank transfer. Send a WhatsApp to +971 58 5323400 to initiate a payment by bank transfer.

No, you cannot transfer your subscription to anyone else. However, you can put your subscription on hold.

No, you cannot transfer your subscription to anyone else. However, you can put your subscription on hold.

The subscription fee varies based on the selected plan (Platinum, Gold, Silver or Family). Please see the plans here

In addition to Dirhams (AED), you can pay in Euros and Dollars. Your bank may apply currency conversion fees for this transaction.

Yes, field volunteering opportunities are only open to volunteers. Volunteers are eligible to attend one field volunteering activity for free, and can choose to pay to attend additional field volunteering opportunities. Registration is required to secure your spot.

Volunteer hours are calculated based on the activities you take part in. The number of hours attributed to each activity varies. Once we verify that you have completed an activity, the hours will be awarded and appear on your dashboard.

If you miss one of the sessions of the training module, you can ask for a recording of the session and complete tasks in order to earn corresponding volunteer hours.

Have a look at the Events Calendar to see all upcoming Training Modules, Majlis & Talk sessions and other opportunities. Register online for activities you would like to participate in. You can also access our library of ‘on-demand’ online training courses which you can complete at any time, and at your own pace.

Yes, you must complete all 4 training modules and attend all 6 Majlis & Talk sessions to receive your programme completion certificate at the end of the year.

Visit the Become a Leader page to see the benefits of the programme. You can also visit the Government/Corporate subscription page or the Individual subscription page to see what you get once you join.